Month: October 2023

Chatbot Architecture Design: Key Principles for Building Intelligent Bots

Conversational AI chat-bot Architecture overview by Ravindra Kompella E-commerce companies often use chatbots to recommend products to customers based on their past purchases or browsing history. Having a well-defined chatbot architecture can reduce development time and resources, leading to cost savings. With the recent Covid-19 pandemic, adoption of conversational AI interfaces has accelerated. Enterprises were …

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